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Terms & Conditions – Paris Perfume Store

Terms & Conditions

1. Acceptance of Terms and Store Information

By using the Paris Perfume online store or completing any purchase through it, you acknowledge and agree to these Terms & Conditions, which constitute a binding agreement between you and the store. Paris Perfume is an online store specializing in authentic perfumes and beauty products within the Kingdom of Saudi Arabia.

2. Product Description

Paris Perfume offers a variety of 100% authentic perfumes and beauty products. We strive to provide accurate descriptions and images for all products; however, product colors, packaging, or appearance may vary slightly due to manufacturer updates or different screen display settings.
We continuously update our inventory; however, some products may become unavailable before stock quantities are updated on the website. In such cases, customers will be contacted to choose a suitable alternative or receive a full refund.

3. Pricing and Payment

All prices displayed on the website include Value Added Tax (VAT) unless otherwise stated. Any additional charges, including shipping fees, will be clearly displayed before completing the purchase.
Paris Perfume reserves the right to modify prices and promotional offers without prior notice. However, the price applicable to your order will be the one displayed at the time of purchase.

4. Orders and Shipping

Orders are considered confirmed once payment has been successfully completed.
Orders are prepared within up to two business days. Delivery times may vary depending on the shipping carrier and destination.
Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if incorrect or incomplete address details result in re-shipment.

5. Cancellation and Returns

Customers may cancel their orders before shipment. Once an order has been shipped, cancellation and return requests will be handled according to the store’s Return Policy.
Products may be returned or exchanged within 7 days from the date of receipt, subject to the conditions outlined in the Return Policy available on the website.

6. Authenticity and Quality Guarantee

Paris Perfume guarantees that all products sold are 100% authentic.
If any product is proven to be non-authentic, the customer has the right to return the product and receive a full refund.
This guarantee does not cover misuse, improper storage, or damage occurring after the product has been received.

7. Customer Responsibilities

Customers must provide accurate and complete information when placing orders and are responsible for reviewing all order details before confirming their purchase.
Opened, used, or unsealed products cannot be returned or exchanged unless they contain a manufacturing defect.

8. Intellectual Property

All content on the Paris Perfume website, including text, images, logos, designs, and other materials, is protected by intellectual property laws and may not be copied, reproduced, or reused without prior written permission.

9. Complaints and Customer Service

We are committed to providing excellent customer service and welcome all inquiries through our official communication channels.
While we strive to resolve complaints and inquiries promptly, the store’s liability is limited to the value of the products sold.

10. Special Provisions for Perfume Products

Perfume performance varies from person to person due to factors such as skin chemistry, environment, and application methods. Therefore, Paris Perfume does not guarantee a specific level of longevity, projection, or scent perception for all customers.
We recommend storing perfumes in a cool, dry place away from direct sunlight to maintain product quality.
Opened, used, or unsealed products cannot be returned or exchanged unless a manufacturing defect or store error is confirmed.
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